Terms of Service.

1. Applicability/ Acceptance of Terms. AnDeano’s Catering, LLC, (referred to herein as “Company”, “us” or “we”), is in the business of providing buffet style delivery only catering services (“Services”) to purchasers/customers. The Company provides access to this website (the “Site”), as well as the information, product offerings and other features offered on the Site (collectively referred to as “Offerings”), subject to your acceptance of and compliance with the following Terms and Conditions (“Terms”). The Company reserves the right to change these Terms from time to time with or without notice to you. You acknowledge and agree that it is your responsibility to periodically review this Site and these Terms to determine the then existing terms and conditions. Your continued use of this Site and Offerings after such modifications will constitute your acknowledgement and acceptance of the modified Terms.

BY USING THIS SITE AND OFFERINGS ON THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS, PLEASE EXIT THE SITE AND DO NOT PLACE AN ORDER WITH THE COMPANY.

These Terms are intended to be read together with the written contract or catering invoice signed by the Parties covering the Services (the “Contract”). These Terms are to be incorporated by reference into any such Contract and collectively comprise the entire agreement between the parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral.

2. Offerings.  The Company provides a number of Offerings for users on this Site, including, food items to order for delivery, information and products related to the Services, and other features offered on the Site from time to time. The Company reserves the right to temporarily or permanently modify, expand or discontinue Offerings, including prices charged for such Offerings, or otherwise modify the Site from time to time in its sole discretion. All orders for products and other Offerings are subject to availability.

3. Ordering.  Use of this Site alone, including any communications you send to the Company, will not permit you to place an order for food items. Rather, this site is for informational purposes only to assist in the planning of your event and coordinate a request/ proposal for the Company to provide the Services.  All orders for food items and Services must be arranged through direct contact with the Company, either by phone or email, and are not “placed” until a written contract or catering invoice is signed by the Parties covering the Services. After an order is placed, the Company reserves the right to make minor adjustments to the menu if key ingredients are unable to be sourced due to reasons beyond Company’s control. 

4. Food Allergies and Dietary Restrictions.  In placing an order, you are responsible for informing the Company of any guest food allergies to ensure that the same are specifically noted on the Contract. The Company will make reasonable efforts to accommodate dietary restrictions and food allergies if disclosed in the Contract. However, the Company does not warrant the absence of allergens and shall not be held liable for any adverse reactions or health consequences.

5. Event Details. You are encouraged to contact the Company to discuss the specifics of the event for which the Services are sought, including the time, date, location, and number of attendees, for the Company to provide input on the quantity of the food order. 

6. Price and Payment Terms. The prices stated on the Site are the Company’s standard prices for the food item and quantity noted and are subject to change at the Company’s discretion from time to time without notice. Prices are further subject to modification on a case-by-case basis based upon event details, including but not limited to customer add ons, ingredient availability, food allergies, distance for delivery, events with short notice, etc. The final price of the Services is the price stated in the Contract (the “Price”). Unless otherwise specified in the Contract, the Price includes all packaging, transportation costs to the event, and fees and applicable taxes. The Price for the event is to be paid as follows:

  1. A non-refundable deposit equal to 50% of the total invoice is required to secure a service date.

  2. Payment of the remaining balance is due no later than 48 hours prior to the event.

Failure to remit timely payment shall result in cancellation of Contract and Services, at the Company’s sole discretion.

7. Delivery. The Company does not have a physical location for the hosting of events and the Services are provided on a “delivery only” basis.  Delivery is only available in limited geographic areas that are subject to change from time to time. The Company shall have access to the venue no later than one (1) hour in advance of the start time for the event to deliver the Offerings/food. Once delivered, Customer shall be responsible for all set up of the food for service. Customer will make all necessary arrangements, at Customer’s expense, to have access granted to the Company. Additionally, Customer shall be solely responsible for all costs related to the venue, and for obtaining any necessary permissions, authorizations, or other requirements for Company to provide the Services at the venue.

8. Cancellations and Refund Policy. Cancellations made more than 48 hours prior to the scheduled event may be eligible for a refund of any amounts paid in excess of the non-refundable deposit. Cancellations made less than 48 hours prior to the scheduled event shall forfeit all funds remitted to date. The Company reserves the right to cancel Services should Customer fail to pay the full Price for Services as outlined in Section 6 hereof, in which case Company shall retain the non-refundable deposit.  The Company reserves the right to cancel Services due to force majeure, defined herein, in which case a full refund shall be issued.

9. Force Majeure. The Company shall not be held liable for any failure to perform, or delay in performance, of its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: (a) acts of God; (b) flood, fire, earthquake, or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or action; (e) embargoes or blockades in effect on or after the date of this Agreement; (f) national emergency or pandemics; (g) strikes or labor stoppages; (h) telecommunication breakdowns or power outages or shortages; and (i) other similar events beyond the reasonable control of Company. The Company shall give prompt notice of the Force Majeure Event to Customer, stating the period of time the occurrence is expected to continue. 

10. Limitation of Liability. To the maximum extent permitted by law, the Company’s liability for any claim arising from the performance or nonperformance of services shall be limited to the amount paid by the Customer for such services. Under no circumstances shall the Company be liable for incidental, consequential, or punitive damages.

11. Indemnification. The Customer agrees to indemnify, defend, and hold harmless the Company and its agents, employees, contractors, and affiliates from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to Customer’s event, use of the Services, or breach of these Terms.

12. Photography and Media Release.  Unless otherwise objected to in writing prior to the event, the Customer grants the Company the irrevocable right to photograph the catered event and use such images for marketing, advertising, and promotional purposes, without compensation or further permission. 

13. Governing Law and Venue. These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the State of Wisconsin. The parties agree that any legal action shall be brought exclusively in the courts located in St. Croix County, Wisconsin.

14. Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.